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Terms of Service

The fine print

Terms of service

These terms govern your use of shopcapcartel.com and every order placed through it. The site is operated by Cap Cartel LLC, a Texas limited liability company. By browsing the site or placing an order, you agree to them.

EffectiveAugust 25, 2026
Operated byCap Cartel LLC — Texas
Sections16
Section 01

Who can order

You must be at least 18 years old, or have the permission of a parent or guardian who agrees to these terms on your behalf, to place an order. By ordering, you confirm that the payment method you're using belongs to you or that you have permission to use it.

Section 02

Products, pricing, and availability

Most of what we sell is limited, and a significant portion is one of one. Once a piece sells, we may never carry it again. Inventory shown on the site reflects what we physically have — when it's gone, the listing comes down.

We work to display colors and details accurately, but screens vary. Rhinestone placement, embroidery, and hand-finished detail carry small variations from piece to piece. That variation is part of the product, not a defect.

Prices are listed in US dollars and can change at any time without notice. We're not obligated to honor a price that was published in error. If a pricing mistake affects an order you've already placed, we'll contact you before charging your card and give you the choice to confirm at the correct price or cancel for a full refund.

Section 03

Order acceptance and our right to refuse

Your order is an offer to buy, not a completed sale. We accept it when we ship it. We may refuse, cancel, or limit any order — including after you receive an order confirmation email — for reasons that include suspected fraud, a payment method we can't verify, a pricing or listing error, quantities we believe are intended for resale, or a shipping address we can't ship to. If we cancel, you get a full refund.

Drops. During limited releases we may cap the number of units per customer, per household, or per payment method. Orders that appear to use bots, scripts, multiple accounts, or freight forwarders to get around those limits will be canceled and refunded.
Section 04

Payment

Payment is captured when you place your order. We accept the methods shown at checkout. You're responsible for any sales tax, which is calculated at checkout based on your shipping address.

If a payment is reversed or a chargeback is filed while an order is in progress, we may cancel the order and hold shipment until the dispute is resolved.

Section 05

Shipping and risk of loss

Delivery times, rates, and carrier terms are covered in our shipping policy. Title and risk of loss pass to you when the carrier accepts the package.

Section 06

Returns

All sales are final. We don't accept returns or exchanges for change of mind or fit. Damaged, defective, and incorrect items are covered — full terms and the 7-day claim window are in our refund policy, which is part of these terms.

Section 07

Intellectual property and third-party marks

The Cap Cartel name, logo, site design, photography, and written content belong to Cap Cartel LLC and may not be copied, scraped, or reused without written permission.

Team names, league marks, brand names, and logos appearing on products or in listings are the property of their respective owners. Cap Cartel is an independent retailer. Unless a listing says otherwise, we are not affiliated with, sponsored by, or endorsed by any league, team, or brand whose marks appear on the goods we sell.

Section 08

Content you post

If you submit a review, comment, photo, or tag us in content, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and repost that content in our marketing, including on social media and this site, with credit where practical. You confirm the content is yours to license and doesn't infringe anyone else's rights.

We may remove any submitted content for any reason, and we don't guarantee that reviews or comments will be published.

Section 09

Email and SMS

If you opt in to marketing emails or text messages, you're agreeing to receive recurring automated messages from us. Message and data rates may apply. Reply STOP to any text to unsubscribe, or HELP for help. Unsubscribing from marketing doesn't stop transactional messages about orders you've placed.

Section 10

Acceptable use

Don't use the site to break the law, infringe anyone's rights, or interfere with how it works. That includes:

  • Scraping the site or placing orders with bots or scripts
  • Attempting to access accounts or systems you don't own
  • Uploading malicious code
  • Reselling our products in a way that implies you're an authorized dealer
Section 11

Disclaimers

The site and everything on it is provided "as is" and "as available," without warranties of any kind, express or implied, to the fullest extent the law allows. We don't warrant that the site will be uninterrupted, error-free, or free of harmful components, or that product descriptions and other content are complete or current.

Section 12

Limitation of liability

To the fullest extent permitted by law, Cap Cartel LLC and its owners, employees, and suppliers are not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site or any product bought through it. Our total liability for any claim is limited to the amount you paid for the order the claim relates to.

Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.

Section 13

Indemnification

You agree to indemnify and hold harmless Cap Cartel LLC from any claim or demand, including reasonable attorneys' fees, arising out of your breach of these terms or your violation of any law or third-party right.

Section 14

Governing law and disputes

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Ector County, Texas, and you consent to that jurisdiction.

Before filing anything, email us. Most disputes are a misunderstanding about an order and get resolved the same week.
Section 15

Changes to these terms

We may update these terms at any time. The version posted here when you place an order is the version that applies to that order. Continuing to use the site after changes are posted means you accept them.

Section 16

Contact

Cap Cartel LLC
825 Royalty Ave, Odessa, TX 79761
thecapcartell@gmail.com
432-444-1322
Questions about these terms

Ask us before you assume

If something here is unclear or you think it's being applied unfairly to your order, email us. We read every message.

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